What It Really Takes To Have Work From Home Business Success

Is it actually possible to start a work at home business with great results? The tried-and-true myth of many online money making scams is actually a truth most don’t realize. There’s a path to success when working at home, though work from home business success doesn’t come without hard work and perseverance.

Working at home is an attractive endeavor for many people since, well, they get to work at home without dealing with a boss or other coworkers. Anyone with access to a computer and a little know-how can start their own home business. If you add on selling your own product and/or service, you’ll create a very attractive money making opportunity that may allow you to quit your day job. Starting a business at home, however, isn’t as easy as it sounds.

When you’re just getting started to make your own home business, you need to sit down and think. You should also write down what you need to do, just so you can reference your notes later. You’ll need notes, because if you want to start a business, there’s a lot of things you need to consider.

What are my skills? What are my talents? What can I do to make money? Those are just a few of the many questions you should ask yourself. You need to know what your skills are, just like you need to know your talents. If you can combine those two elements together, you’ll have a way to start generating ideas for a business opportunity.

Starting a business isn’t just about both talent and skill. It’s also about perseverance. Perseverance is an important element many forget about when starting out-and that causes many to become discouraged and eventually neglect the needs of their business idea. So, don’t get discouraged-take your discouragement and learn from it.

Starting a home business will take money and time from your daily schedule, so it’s recommended to stay at your day job, just until you make enough to literally quit. In your free time, start researching and determine how much money you need to put into your business prospect.

Achieving work from home business success involves having the time, money and active efforts to make your business idea into a successful income generating vehicle. One of the most effective ways to get these elements going is having a goal in mind. The most popular goal? Being able to quit our day jobs. Naturally, you should get started on that work from home business success prospect, okay?

How To Market Your Business On Google

If you own a business, then marketing on Google is a must. Google is one of the most business friendly sites on the internet. Because it is also the number site as rated by Alexa, it is crucial to your marketing plan. Although there are many ways to market on this site, I want to share six different ways you can really give your business a boost.

Google+ – This is their latest attempt at a social networking site. Although Orkut is still around, Google has somewhat abandoned that site to be more competitive. Plus allows you to create pages for your business, as well as posting to your news feed. You may create groups of different audiences, allowing you to have private posts and chats with your teams, customers, or anyone else you want.

Google Places – This is a directory of businesses. You may add your business for free. You will need to confirm your submission either by mail or phone. Include as much information about your business as possible including a link to your website. This directory is quickly replacing the Yellow Pages as the place people go to find businesses. It also includes reviews from other sites, so you will find ratings and reviews on many of the businesses listed there.

Google Search Engines – Probably the first place most will go to market their businesses is here, this is probably the simplest and fastest marketing technique you will find to do on this site. To get started, sign up for an account. Once you have an account, submit your sitemap and then verify it so that the spiders can start to spider your site. If you don’t have a sitemap, there are plenty of free tools available to help you make one.

Google Books – If you’ve written a book, then you’ll want to submit your information here and get it indexed into the Google catalog. This will allow you to sell your books on their site, as well as selling in the Play store.

Google Business Site Builder – Don’t have a website for your business and want to build one? Then buy a domain, point it to this site and then build your web presence here. It’s a simple way to build a content rich website or squeeze page for your business. You may also consider building a page here to point to your website, which is link building gold.

Google Mobile – With five times as many cell phone users as computer users, you can’t afford to not have a mobile website. Why pay for one when you can create one for free? This site makes it easy. Just create your code for the page and copy and paste it into the template. Simple.

To get the most from this site, you will want to visit Webmaster Central, as well as Google for Business. You’ll also find plenty of tools and applications to help you run your business, so make sure you take a look at everything in your account. This will give you a powerful solution for your business, and most of it is free.

Three Fundamental Customer Service Satisfaction Skills for Business Growth

Many small business owners, including medium and large businesses tend to forget very easily that the only reason they are in business is to serve their customers extremely well. This is a fundamental requirement that every business executive must constantly bear in mind.

The old maxim that “Customer is King” is as valid in business as though it was propounded yesterday and can be interpreted to mean that the quality of excellent service you constantly deliver to your customers will determine whether you’ll remain business or not.

Having established my own businesses from ground floor up and helped other successful small business owners and chief executives of medium and large companies to grow their organizations, I have experienced that it takes hard work and consistent effort to build a successful business as it takes determination and “the extra mile” to maintain a sustainable profitable growth.

But there are very simple things you can do to improve your customer service skills and therefore your customer service quality. With advent of the Internet, smartphones, and other electronic gadgets, customers have become very sophisticated, choosy, and more enlightened than before and your ability to constantly meet and exceed their needs will always put you ahead of your competition.

In every business irrespective of sector, size or geographical location, there are three key customer service satisfaction skills that will kill or save an organization. These can be grouped into:

1. Develop Extreme Quality Service Focus

Think about this, what are the factors that make a loyal customer to walk or derive constantly past other companies in similar business to buy from you? The answer is – Great Customer Service!

If you have superior customer service, you’re in business even if your prices are slightly higher than your competitors, as long as your customers find you friendly, knowledgeable of your products and services, and responding quickly to their needs. For small businesses, it is always a bonus if you know your key customers and call them by their names.

2. Own the Voice of the Customer (VOC)

Earlier in this article, I mentioned that “Customer is King.” Very many Kings have similar characteristics; they love it when their constituents listen to, and respect them. This is also the case in business. If you believe that your “customer is king,” it means that you should pay attention to him/her.

Owning your customer’s voice is synonymous with listening to them and understanding their needs. Inside and outside your office/shop, you need to engage with them either by email, telephone, or social media to know what you’re doing that they like. Get them to give you their personal honest opinions about you, your business, your employees could potentially make them take their patronage to your competitors, then tailor your service to meet their needs based on the feedback you receive from them.

Often in my work with my clients, it’s fun when we engage with customers in forums and listen to them talk to us about their expectations, and what should be done to keep them. It is at moments like these that great organizations are built.

3. Recognize Your Moments of Truth

In every business organization irrespective of how big or small it may be, there are a number of things you cannot afford to take for granted. These can be referred to as “moments of truth.” They are the key things you must do flawlessly right in your business as seen by your customer.

Take for example in a restaurant or food business, key moments of truth can be cleanness, good food quality, and reasonable pricing. Within professional services, customers would expect extreme responsiveness, deep knowledge about key services or financial products, knowing the customer by name, and good pricing. For majority of other businesses, friendly service, extreme customer focus, and fantastic price may form the moments of truth.

If you maintain an office space that has toilets, make it one of your primary responsibilities to ensure that your bathroom/toilet is insanely clean. As a matter of fact, it should be cleaner than the one in your home. Why? No serious customer will cope with a dirty toilet, and it leaves a lasting impression about you in his or her mind many days after they have left you. And if you’re running a food or restaurant business, this is a Must Do for you!

Although most customers want the best product or service at the cheapest price, research has shown that when you own the voice of the customer by implementing the customer service strategies above, majority of them will reciprocate your good gesture with loyalty. Isn’t that what you need to grow a successful business?

Winning a customer is a strategic business objective you must pursue daily and retaining or keeping them is by far the most important customer service satisfaction strategy to adopt, because that’s what helps you build walls of defense around them to stay with you.